Privacy policy

JUMBILEEN®

Last updated: August 26, 2026

Jumbileen®, a brand of Gallang LLC, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the Services). Jumbileen® is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Personal Information We Collect or Process

When we use the term personal information, we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. SMS and RCS opt-in data including your phone number and consent to receive marketing text messages from Jumbileen® via Klaviyo and Infobip.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, subscribe to our email or SMS list, or otherwise provide us with your personal information.

Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies including advertising pixels from Meta (Facebook and Instagram), TikTok, and Google.

From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

From our partners or other third parties including advertising and analytics partners.

 

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience for you. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, SMS, RCS text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, and to protect public safety. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Third Party Services and Partners

We work with a number of trusted third-party service providers who may collect or process your personal information on our behalf. These providers are contractually required to protect your information and use it only for the purposes for which it was shared. Our key service providers include:

E-commerce and Store Operations

Shopify Inc. powers our online store and processes order, payment, and customer account data. For more information visit shopify.com/legal/privacy.

Email and SMS Marketing

Klaviyo processes your email address, phone number, and purchase behavior to deliver our email and SMS marketing communications. Klaviyo also powers our automated email flows including our welcome series, abandoned cart reminders, post-purchase follow-ups, and win-back sequences. For more information visit klaviyo.com/legal/privacy-notice.

Infobip processes your phone number to deliver SMS and RCS messages from Jumbileen® as part of our Klaviyo integration. For more information visit infobip.com/privacy.

Buy Now Pay Later Providers

We offer the following buy now pay later payment options. Each provider has its own privacy policy and data practices. By selecting one of these payment options at checkout you are subject to that provider's terms and privacy policy:

Affirm: affirm.com/privacy Afterpay: afterpay.com/privacy Klarna: klarna.com/privacy Shop Pay (Shopify): shopify.com/legal/privacy PayPal Pay Later: paypal.com/privacy

Affiliate Marketing

GoAffPro manages our affiliate program and processes data related to affiliate referrals and commissions. If you arrive at our store through an affiliate link, GoAffPro may collect tracking information. For more information visit goaffpro.com/privacy-policy.

Package Protection and Tracking

Route provides package protection and shipment tracking services. Route may collect your order and shipping information to provide these services. For more information visit route.com/privacy-policy.

Reviews

Judge.me powers our product review system and processes your name, email address, and review content when you submit a review. For more information visit judge.me/privacy.

Customer Surveys

Zigpoll may collect responses and related personal information when you participate in a survey on our website. For more information visit zigpoll.com/privacy.

Analytics and Behavior Tracking

Microsoft Clarity is used to understand how visitors interact with our website. Microsoft Clarity may collect mouse movements, clicks, and scrolling behavior through session recordings and heatmaps. No personally identifiable information is collected by Microsoft Clarity. For more information visit privacy.microsoft.com.

Google Analytics is used to track and analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your visits to our website. For more information visit policies.google.com/privacy.

Advertising Pixels and Tracking

We use advertising pixels from the following platforms to measure the effectiveness of our advertising campaigns and to serve you relevant advertisements:

Meta Pixel (Facebook and Instagram): Tracks website visits and purchase events to measure ad performance and enable retargeting. For more information visit facebook.com/policy. TikTok Pixel: Tracks website visits and purchase events on TikTok. For more information visit tiktok.com/legal/privacy-policy. Google Ads: Tracks conversions and enables remarketing through Google's advertising network. For more information visit policies.google.com/privacy. You may opt out of interest-based advertising from these platforms through their respective privacy settings or through the Digital Advertising Alliance at optout.aboutads.info.

Subscriptions

If you purchase a subscription through our store, your payment details and subscription preferences are stored and processed by Shopify's subscription infrastructure. You may manage, pause, or cancel your subscription at any time through your account or by contacting us at hello@jumbileen.com.

Loyalty Program

Essential Loyalty powers our customer loyalty program and may process your purchase history and account information to calculate and award loyalty points and rewards.

Wishlists

Wishlist by Square processes information about the products you save to your wishlist, including your account information and product preferences.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small text files placed on your device that help us provide and improve the Services, remember your preferences, and serve you relevant advertising.

Our website displays a cookie consent banner when you first visit. You may accept or decline non-essential cookies through this banner. Please note that declining certain cookies may affect the functionality of the Services.

Types of cookies we use: Essential cookies: Required for the website to function. Cannot be disabled. Analytics cookies: Help us understand how visitors use our website (Google Analytics, Microsoft Clarity). Marketing cookies: Used to deliver relevant advertising (Meta Pixel, TikTok Pixel, Google Ads). Functional cookies: Remember your preferences and settings.

You may also manage cookies through your browser settings. Note that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible. For more information on how Shopify uses cookies visit shopify.com/legal/cookies.

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.

With business and marketing partners to provide marketing services and advertise to you, strictly in accordance with applicable law and this Privacy Policy. We do not sell, rent, or share your personal information including your mobile opt-in and SMS consent data with third parties for their own advertising or marketing purposes. Our advertising partners including Meta, TikTok, and Google receive aggregated and anonymized data for ad measurement and campaign optimization only.

With our affiliate partners through GoAffPro for the purpose of tracking referrals and paying commissions.

When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group, including Gallang LLC.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations including to respond to subpoenas, search warrants and similar requests, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

 

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy at shopify.com/legal/privacy. Depending on where you live, you may exercise certain rights with respect to your personal information at Shopify's Privacy Portal.

 

SMS and RCS Marketing Communications

By opting in to receive SMS or RCS messages from Jumbileen®, you consent to receive recurring automated marketing text messages at the phone number you provide. Consent is not a condition of purchase. Message frequency varies. Standard message and data rates may apply.

To opt out at any time, reply STOP to any message from us. For help, reply HELP or contact us at hello@jumbileen.com. We do not sell, rent, or share your personal information including your mobile opt-in and SMS consent data with third parties for advertising or marketing purposes.

Our SMS and RCS services are powered by Klaviyo and delivered through Infobip. Supported carriers are not liable for delayed or undelivered messages.

 

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

 

Children's Data

The Services are not intended to be used by children under the age of 13, and we do not knowingly collect any personal information about children under the age of 13. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.

 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

 

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access or Know: You may have a right to request access to personal information that we hold about you. Right to Delete: You may have a right to request that we delete personal information we maintain about you. Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you. Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions. Right to Opt out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may have a right to opt out of the sale or share of your personal information or to opt out of the processing of your personal information for purposes considered to be targeted advertising. Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option in our emails. To opt out of SMS or RCS messages, reply STOP to any message from us. We may still send non-promotional communications such as order confirmations and shipping updates.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may also have the right to object to or restrict our processing of your personal information, and the right to withdraw consent where we rely on consent to process your personal information.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law.

 

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

 

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the Last updated date and provide notice as required by applicable law.

 

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Gallang LLC, operating as Jumbileen® 7014 Smith Corners Boulevard, #1055 Charlotte, NC 28269 United States Email: hello@jumbileen.com Phone: +1 910-269-5938 Website: www.jumbileen.com Response time: within 1 to 2 business days

© 2026 Jumbileen®. A brand of Gallang LLC. All rights reserved.

hello@jumbileen.com | www.jumbileen.com | Charlotte, NC